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Terms and Conditions
- Your Privacy
- Product Descriptions
- Pricing and Tax
- Disclaimer of Warranty and Limitation of Liability
Artshedbrisbane.com.au is owned by Theosun Pty Ltd ABN: 37 125 984 545, a family company incorporated in Australia, hereafter referenced as T/S. By visiting artshedbrisbane.com.au, you agree that the laws of the state of Queensland govern these Conditions of Use and any dispute arising between you and Art Shed Brisbane or T/S from your use of artshedbrisbane.com.au is subject to the non-exclusive jurisdiction of the Courts of Queensland. If any of these terms is held by any Court to be invalid, the remaining terms will remain in full force and effect. By using or accessing artshedbrisbane.com.au, you agree to be bound by these terms and conditions, disclaimers and limitations or liabilities. Art Shed Brisbane may amend these terms and conditions at any time and these amendments will take effect immediately on posting to the site. Your use of this site is limited to personal use in shopping and/or placing an order with Art Shed Brisbane. Our website can be accessed throughout the world. Neither Art Shed Brisbane & T/S make no offer in or by this website to sell any product or service in any country other than Australia.
In our Art Shed Brisbane store and at www.artshedbrisbane.com.au prices shown are in Australian dollars (AUD) and include GST. Prices may change without notice. Prices shown on the website may differ from prices for the same items in store. In general, unless otherwise stated, items purchased online and items purchased in store while “on sale” (at the sale price) will not attract other discounts (Store loyalty, Art Teacher discount, or discounts for other art groups which may apply in store)
We encourage you to join us to take advantage of special benefits we offer to Art Shed Brisbane Customers. However joining Art Shed Brisbane entails supplying an e-mail address and using a password. You are responsible for maintaining the confidentiality of your account and passwords. You agree to accept responsibility for all activities that occur under your Art Shed Brisbane account.
artshedbrisbane.com.au asks customers to supply various items of personal information when placing an order or registering as a member. This information includes you name, address, telephone number, and e-mail address.
We use personal information only for the purpose of processing an order or communication with a customer/member. We treat this information as private and confidential and we will not disclose this information to third parties without your express permission unless required by law. This promise includes distribution of your personal information to mailing lists, surveys, or our use of your information for any purpose other than what is required to perform the services you request.
Our website has the latest secure servers/ SSL encryption protocols installed to maximize security over the internet.
Neither T/S nor Art Shed Brisbane warrants that product descriptions or other content of this site is accurate, complete, reliable, current, or free of error. We will always attempt to be as accurate as possible with our product descriptions and pricing. However, T/S and artshedbrisbane.com.au assumes no responsibility for and makes no representations regarding the accuracy of the information.
Pricing and GST
Except where noted otherwise, the list price displayed for products on our website represents the full retail price listed on the product itself. Despite our best efforts, a small number of the items in our range may be incorrectly priced. In the event of a discrepancy in the stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We cannot confirm the price of an item until you order. However, we do not charge you credit card until after your order has been duly confirmed and any costs which differ from your cart, have met with your approval and agreement.
We use Australia Post and Star Track Express services (or Couriers Please where appropriate for better rates).
We use Australia Post eParcel, Star Track Express services
The options for shipping are:
- Standard Delivery (3 - 5 working days*) $11.25
- Express Delivery (up to 3 working days**) $18.95
- Bulky Delivery (3 - 5 working days***) – by quote
*Standard delivery to certain areas may take up to 7 working days (e.g. NT and WA, Tasmania); and to regional NT and WA and country Tasmania, can take up to 20 working days.
** Express delivery to parts of WA, NT, Tasmania and regional areas of all states may take up to 7 working days
*** Bulky delivery refers to orders of large / bulky or hazardous items. Additional delivery fees apply to these since they necessitate extra packaging, handling, and may take longer to deliver. Also, some items such as large sheets of paper require extra and careful packaging and may incur a small extra fee.
- We need an actual address and will not deliver to a PO Box
- Please call or email if you have any concerns, queries, or if you need more information. Phone: (07) 3846 1330 or Email: [email protected]
Oversized, heavy or ‘hazardous’ goods (i.e. flammable)
Certain items attract a shipping surcharge for obvious reasons. Our system will inform you. We will then contact you within one working day to ensure your acceptance and satisfaction, process and complete your order.
Tracking Your Order
You will receive emails inviting you to track your order.
Receiving your goods
A signature is required. Please ensure you or an authorized person are present to sign.
If no one is available to accept the delivery, the courier will leave a card in your letterbox with details enabling you to arrange pick up at your local Aust. Post outlet, or Courier depot. Alternatively you may contact us to arrange redelivery at your cost.
“THAT CAN’T BE RIGHT?” Our web developers have installed the latest programmes designed to work out the very best freight cost for your goods. If you suspect an error has occurred anywhere in the system- if it sounds wrong, please contact us by email. You might like to “print screen and send” to illustrate your concerns.
Returns / Refund Policy
This policy refers to Art Shed Brisbane’s store and online purchases.
Change of mind
Please choose items carefully. We do not offer refunds for incorrect choices or change of mind.
You are entitled to a refund
When the product:
- • Has a fault that the customer did not know about at the time of purchase
- • Does not do the job that the customer was led to believe it would do
- • Does not match the sample or description the customer was shown
Under these circumstances, we will consider your request on an individual basis, and negotiate with you until a satisfactory solution is reached. This will usually be a refund, but may involve repair or replacement.
When are customers not entitled to a refund?
- • When they change their mind about a product or no longer require the product
- • If a customer has found a cheaper product elsewhere
- • When a customer has bought a gift that is unsuitable
- • If a customer knew, or should have known about a fault when the goods were bought, for example when sold as ‘damaged’ or seconds.
- • If they cannot produce the original Art Shed Brisbane receipt/invoice
- • If the goods were purchased more than 30 days previous to the request for the refund.
Proof of Purchase
Please note that all requests for returns, refunds, exchanges or repairs must be accompanied by an original Art Shed Brisbane receipt/invoice, and be made no later than 30 days from time of purchase.
Return for Online Purchases
Goods purchased online can be returned at your cost by post to Art Shed Brisbane 274 Montague Road, West End 4101, Brisbane , Qld. In the case of genuinely faulty goods, Art Shed Brisbane will reimburse your return postage costs.
This website is copyright c 2008 Theosun Pty Ltd. ACN: 125 984 545 unless otherwise referenced. All rights are reserved. Information contained in this site, including all graphic works and textual content, cannot be modified or reproduced by any person without the prior written consent of Theosun Pty Ltd. No part of this website covered by the copyrights hereon may be reproduced or copied in any form or by any means: graphic, electronic, or mechanical, including photocopying, taping or information storage and retrieval systems without the consent and written permission of Theosun Pty Ltd.
This site includes registered trademarks and other trademarks that are otherwise protected by law. Except as expressly authorised the use or misuse of any of these trademarks is strictly prohibited.
Disclaimer of Warranty and Limitation of Liability
artshedbrisbane.com.au provides all content, information, products, services, and materials available on this website on an "as is" and "as available" basis unless otherwise specified in writing. Neither T/S nor Art Shed Brisbane can guarantee that any file or program available for download via this site or e-mail sent from this site is free from viruses or other conditions that could damage or interfere with hardware or software with which it might be used. You assume all risk of use of any programs and files on this site. To the full extent permissible by law, neither Art Shed Brisbane nor T/S assumes any liability for damages of any kind arising from your use of this site or from any content, information, products, services, and materials available on this website unless otherwise specified in writing.